Anna Moreno, owner of Anna’s Cleaning Service, came to the North Valley BusinessSource Center in July 2018, seeking assistance on how to grow her business. Specifically, Anna was seeking assistance on how to leverage her existing California state Small Business Enterprise (SBE) certification as well as how to win contracts with the government to increase her revenues. She was also concerned about having enough financing to be able to grow her business.
Anna’s Cleaning Service has been in business since 1999, with the goal to change and empower the community around her, one cleaning at a time. The staff at North Valley BusinessSource Center worked together with Anna to create an action plan to accomplish her goals.
VEDC encouraged Anna to get certified with the City of Los Angeles, as those government agencies are closer and potentially easier to reach. VEDC’s Certified Intake Specialists assisted Anna in creating her application package. As a result, Anna’s Cleaning Service was certified as a Minority Business Enterprise (MBE), Disadvantaged Business Enterprise (DBE), and Small Business Enterprise with the City of Los Angeles.
The next challenge Anna faced was how to use her certifications to market, bid, and win contracts. North Valley BusinessSource Center staff discussed marketing techniques that are specific to businesses bidding from government contracts. Since there were a number of large upcoming events targeted to certified businesses, the staff assisted her in creating a statement of capabilities. Armed with marketing materials, Anna was ready to attend events such as the Small Business Expo and Accessing LA conference where she was able to connect with decision makers and procurement officers of government services.
After getting certified, developing her statement of capabilities, and marketing her business, she started preparing and winning bids on contracts and her business started growing. She was able to create four new jobs due to the new contracts. Currently, Anna is seeking a $15,000 loan from the Center to help her manage her business growth and to further expand her business. The North Valley BusinessSource Center is packaging her loan and is ready to assist her in her next stage of success.
For more information, visit www.annascleaningservice.com.